سياسة الخصوصية

Privacy Policy

At LED Misr, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our advertising display services.

1. Information We Collect

We may collect the following types of information:

  • Contact information such as your name, phone number, and email address.
  • Business-related information such as company name and location.
  • Technical information such as your IP address, browser type, and browsing behavior on our website.

2. How We Use Your Information

We use the information we collect to:

  • Communicate with you regarding your inquiries or service requests.
  • Provide you with information and promotional offers related to our advertising display solutions.
  • Improve our website and enhance user experience.
  • Send newsletters and marketing communications (you can opt-out at any time).

3. Information Protection

We implement a variety of security measures to maintain the safety of your personal information. We use advanced security systems to prevent unauthorized access, alteration, disclosure, or destruction of your data.

4. Disclosure to Third Parties

We do not sell, trade, or transfer your personal information to outside parties without your consent, except for trusted partners who assist us in operating our website or conducting our business, provided they agree to keep this information confidential.

5. Cookies

We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings; however, doing so may affect the functionality of certain parts of the website.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time by contacting us through the communication channels listed below.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

Last Updated: April 28, 2025

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

9. Refund and Exchange Policy

At LED Misr, customer satisfaction is our priority.

  • We offer exchanges or refunds for defective or damaged advertising display products.
  • Requests for refunds or exchanges must be made within 14 days of delivery.
  • To initiate a refund or exchange, please contact us at sales@ledmisr.net with proof of purchase and details of the issue.
  • Products must be returned in their original condition and packaging.
  • Refunds will be processed to the original method of payment within 7-14 business days after receiving and inspecting the returned product.

Please note:

  • Customized or special-order products are not eligible for return or refund unless defective.
  • Shipping costs are non-refundable unless the product is defective or an error occurred on our side.
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